All items (with the exception of wall hangings) will be dispatched via Royal Mail Second Class post at a flat rate of £3.95.
Wall hangings will be dispatched via Royal Mail Second Class post at a flat rate of £6.05.
Please note: custom made orders may cost more.
Though I endeavour to send things out as soon as possible, I'm a one woman team and many of the items will be made to order, so please be patient. My guarantee is to ship no later than 7 days from receiving the order and please allow 1 - 4 working days for delivery
Please contact me for shipping costs.
If you have any problems placing an order or any queries, please contact me on firstname.lastname@example.org
Easy Returns & Exchanges
Not sure about your By-Me item? We hope you love your purchases but if you change your mind, send me a message and I'll try to help.
Please return your items within 21 days of receipt. I will only accept items which are unused and in the original packaging. The buyer is responsible for the cost of returning the items. By-Me cannot be held responsible for any items which do not reach us, we therefore recommend using a tracking service.
Refunds will be processed within 14 days of receiving the goods and refunded back to the original payment method.
Regretfully we cannot exchange or refund custom made or sale items.
27 Fermor Road
London, SE23 2HW